Overview

Oct 2024 to Sep 2026Updated just now

Your score

Twenty checks across Offer, Conversion, Distribution and Creative, each marked out of 5. The pillar with the lowest total is where growth is stuck.

54of 100 9

Against the June 2026 audit. Each pillar is out of 25. The one marked in yellow is the lowest.

The three numbers that decide it

What the account makes per advertising dollar, what a new customer costs, and whether that customer’s first order pays for them.

Acquisition MER
1.29 0.03
Sep 2026 · the platform’s own number says 1.97
Revenue from first-time customers divided by all ad spend. Under 2, the ads are not paying for the customers they bring in.
Cost of a new customer (CAC)
$78 $1
Target $25 · breakeven $50
All ad spend divided by new customers last month. The target is half of what a first order returns in gross profit; breakeven is all of it.
First-order profit to CAC
0.63 0.01
Scale band starts at 2.0
Gross profit on the first order divided by CAC. Under 1 loses money on every new customer; 1 to 2 is profitable but cannot scale; 2 to 3 is the band to scale in.

Where the account is heading

Two years of new customers each month against what each one cost and what the first order returned. Growth is paid for when the green line sits above the red one.

Cohort model, 24 months
Bars are new customers. Red is what each cost; green is what the first order returned; the dashed grey line is the target cost.
New customersCAC, cost of a new customerFirst-order gross profitTarget CAC $25
The 20 checks
Each row is a pillar; each cell is one check.
Offer13Conversion14Distribution16Creative11Darker is a higher score. The outlined cell is the constraint. A dashed cell is data-limited. Tap a cell to open that check.

The constraint

The one thing the account cannot grow past until it is fixed, the two that came close, and the first move.

The account cannot scale until unit economics do.

The account cannot scale until the unit economics do. It pays $76 to acquire a customer whose first order returns $49 of gross profit, and it has for nine months.

Not Offer architectureA cart upsell exists and AOV is flat; fixing it lifts profit per order but does not change what a customer costs.
2 / 5
Not Ad-to-page congruenceSix of the top ten ads land on a collection; fixing the pages lifts conversion but the economics would still not clear the band.
2 / 5

Set the target CAC at $25 on 7-day click and take the cut-tier SKUs off paid. Spend drops before it improves, which is the point.

What we would do first.

CAC at or under $49 on 7-day click within 14 daysthe number that should move within 14 days

The plan

Everything worth doing, scored on impact, confidence and ease. The top three per pillar go on the roadmap, in three phases over twelve weeks.

Top opportunities
Ranked by ICE: impact times confidence times ease, each out of 5.
PillarOpportunityICEStatus
OfferSet target CAC from margin, not last year's CPA100in progress
OfferTake the two cut-tier SKUs off paid100planned
DistributionStrip 1-day view from every ad set80done
OfferBundle the top two SKUs with a price anchor64planned
CreativeSecond concept into testing for the over-50s persona64planned
ConversionProduct page for the top ad instead of the collection60planned
Roadmap
3 of 12 items done
Weeks 1 to 2 · measurement3 of 3
Weeks 3 to 6 · the constraint0 of 5
Weeks 7 to 12 · the next two0 of 4

Re-score due December 2026. Open the roadmap.

What this audit rests on

18 of 19 data sources are in. A source that is short or missing leaves the checks that depend on it blank rather than guessed.

Sources and window
Window Oct 2024 to Sep 2026.
SourceHowRowsFirstLastStatus
META DAILYpulled by the CLI7301 Oct 202430 Sep 2026in
META CAMPAIGNSpulled by the CLI4in
META AD SETSpulled by the CLI6in
META ADSpulled by the CLI60in
META ADS DAILYpulled by the CLI28249 Oct 202430 Sep 2026in
META ACTIVITYpulled by the CLI7301 Oct 202430 Sep 2026in
META SIGNALpulled by the CLI, optional1in
GOOGLE DAILYpulled by the CLI7301 Oct 202430 Sep 2026in
GOOGLE CAMPAIGNSpulled by the CLI3in
GOOGLE TERMSpulled by the CLI, optional5in
CREATIVE READpulled by the CLI60in
SHOPIFY SALESpasted7301 Oct 202430 Sep 2026in
SHOPIFY CUSTOMERSpasted7301 Oct 202430 Sep 2026in
SHOPIFY SESSIONSpasted7301 Oct 202430 Sep 2026in
SHOPIFY COHORTSpasted24in
SHOPIFY PRODUCTSpasted, optional14in
SHOPIFY ORDERSpasted, optional4992 Oct 202530 Sep 2026short window
GA4 FUNNELpasted, optional96in
GA4 LANDINGpasted, optional3in
How to read the marks

Each check is scored 0 to 5. Five meets the gold standard; three is acceptable; one is failing; zero means the thing is not done at all. A blank is not a zero: the evidence was not available, and it lowers our confidence rather than the score.

The constraint is the lowest score. Offer and Conversion win a tie over Distribution and Creative, because they set the ceiling the other two work under. Signal and tracking at 2 or below jumps the queue: nothing else can be judged through broken measurement.

Green and red pills compare this audit with the last one, judged by which way each number should move.